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Smart People
Friday
20Nov2009

Don't Eliminate Vacation Policies

A recent MediaPost article by Dave Morgan covered Netflix' vacation policy, or rather the lack of one.

Some of the claimed benefits of the this rule, which literally reads "there is no policy or tracking":

-Focus on Performance not Process

-Reflects Reality

-Defines culture of company

-Empowers Employees

In theory, I believe the above are true. If you can get your work done, then who cares how, when, or where you do it right? In a startup culture, which Netflix once was, I believe this attitude can thrive. In the corporate world I wouldn't be so confident.

As the author pointed out from his own experience in digital start-ups, people took too little vacation not too much. This points out half of the negative equation. People will work too much unless you quantify something that they are losing. The second half of this equation is that you are creating unnecessary conflict among employees by introducing a tool of comparison. Anyone who has worked for a company knows that taking vacation = guilt. When you are given time by your company, you are taking what is entitled to you. When you take vacation based on your own scale of entitlement, you're taking away from everyone else in the company. Lastly, while this won't be a problem for most, some people will abuse the system and cost you money.

This system optimizes negative behavior.

Good employees will work too much and burn themselves out.

Bad employees won't work enough because they aren't being forced to.

Force People to Take Vacation

If someone came over to your house and painted your walls would you let them walk out without paying them? Buying them dinner? Giving them a thank you gift? I sure wouldn't. Our culture generally requires us to deny accepting forms of gratitude for services or favors. If you don't make an offer (in this case, vacations) people will feel uncomfortable to ask you for it. I highly respect the direction Netflix is trying to move in by trying to evolve the work/life balance, but for now, kick your employees out of the office once in a while so they get the time they deserve.

Wednesday
11Nov2009

Gen Y? Millennial? Great... what else can you do?

Here’s a fact.

One day you will be 30 years old.

Here’s an opinion.

There are a lot of people over 30 who don’t care about what you have to say about being under 30.

Here’s another opinion.

There are a lot of people under 30 who care about your thoughts but aren’t in a place in life where they can help you.

“You're Wrong! I know tons of….”

So what am I getting at by spouting off these polarizing statements? I’m trying to offer a warning. I dabbled for a short amount of time in the “under 30” topic soon to realize it was an unwise route to take.

Being a blogger or content creators requires a great deal of time investment. Through your efforts, are you branding yourself as something that would be considered valuable on a relatively timeless scale? I’m not going to bash the idea of writing about the issues that millennials, etc have to face, but realize that creating this type of content may come at a cost to your own development. Those who have come before you; your bosses, potential employers, perhaps even reporters are going to Google you and find that a great deal of content attached to your name is very narrow, and eventually expiring. Sure the “Gen Y” aspect is being tied to ______ industry so it’s really about the industry and not the age right? Well...not exactly. That may be the reality, but it may not appear that way to the person trying to assess your expertise.

Here’s yet another opinion for you, and an anecdote:

Youth is not a selling point.

Time and time again, I see the same phenomena play out.

-Smart Gen Y goes to conference and wows a Veteran.

-Veteran and Gen Y get to talking and Veteran starts to notice that the references Gen Y makes seem to refer to a decade much farther ahead than Veteran is used to talking about.

-Veteran gets curious and asks how old Gen Y is.

-Veteran says “Wow. I thought you were way older.”

Here’s why that last statement was made: Because experience and knowledge equates to time practiced. Youth defaults to inexperience and ignorance regardless of whether it is a reality because it's assumed that a younger person has not yet invested the time to have gained a surplus of knowledge. As time goes on, you WILL gain knowledge and you WILL "pay the dues" that your seniors expect from you (and believe me, they do expect it), but your google results will make you show up as someone who focuses on the issues of a younger generation. Let me be clear; this is going to cut into the value of knowledge and experience you will have built in the future.  

Oh the irony

I realize the irony of this post. By posting this here, I'm contributing content to my own search results which is exactly what I'm telling you not to do. Let's call this small sacrifice my gift to all of you. As someone who is now on the latter half of the under 30 crowd I'm offering a warning to be careful what you align yourself with now. You are talented in some way. You do not need to pigeon-hole yourself as someone who is talented in some way that also represents the face of Generation ______. People (employers specificly) value talent, not talent at _______ age. Obviously we want to set ourselves apart from the many other bloggers out there and choosing a generation to affiliate yourself is an easy way to do that. But again, I'm reminding you, that affiliation will expire one day and you won't be an "Under 30 X Blogger" anymore, you'll just be a blogger. Take the time now to replace the "under 30" with something that makes you unique not dated.

image credit

Monday
09Nov2009

Squarespace is the Apple of Blogging

Squarespace isn't for "Bloggers"

The same way Garage Band, iMovie, or iPhoto gives novice creators the ability to edit and build various projects, Squarespace gives experienced and new bloggers the chance to create blogs that are visually appealing with minimal knowledge of blogging. With something like Wordpress, there is no way around knowing some CSS. Something as simple as changing the width of your columns or moving a header requires tweaks that few new bloggers will understand how to make. Squarespace makes structural customization as WYSIWYG as it can be while also allowing for html/css edits if desired.

Squarespace comes with a Premium

My Squarespace account runs me $20 a month. Based on some simple calculations it appears that Squarespace has about a 25% premium compared to other paid formats for similar features. Guess who else has a premium versus their competition? That's right Apple. Like Apple customers, Squarespace fans gladly pay the premium because it is the price they pay to avoid headaches. 

Squarespace has an aura of Creativity

Default blog formats in Squarespace are are more creative than that of Wordpress or Typepad, and the flexibility to expand on those visually appealing designs is relatively easier. Like Windows, Wordpress works hard to build creativity into its products, but the nature of the company doesn't mirror that. Look at the blog to the right. It's owned by Tyler Thompson, Creative Director at Squarespace. Know what the Creative Director's blog at Wordpress looks like? Me neither because such a position doesn't exist. Squarespace has a completely unquantifiable feeling of creativity to it and as such is drawing in a lot of the same folks that flock to likes of Tumblr or Posterous. (side note: read the footer on the bottom of Tyler's blog. It's absolutely hysterical)

Squarespace users like to talk about Squarespace

Despite what Microsoft TV ads may have you believe, people don't walk around telling you they use a PC. Similarly, not many Wordpress bloggers talk about that particular platform. It's common. It's well known. We humans like to be unique and thus explaining to someone that we use a tool that 40% of our peers use isn't something you'll see a lot of. Squarespacers on the other hand, like Apple fans, are ones that (currently) are in the minority. Of all the fellow Squarespace users I've come across, they all speak frequently about the platform and evangelize it those searching for a change.

I know I know...

"Wordpress has better SEO"

"Wordpress has better user support forums"

"Wordpress can be customized more (if you know what you're doing)"

But I don't really care. I blog for no other reason than to have fun. Much like an Apple product, I don't need an open source kitchen sink of a product that can do EVERYTHING, I need something that will perform a specific function for me and do it well. Squarespace accomplishes that in flying colors and that is why I have dedicated this blog post to sharing my positive opinion of them

I'm far from being a savvy blogger so I invite you to contradict anything I've said above.

 

Friday
06Nov2009

EVERYTHING you Love is Dead

Image Credit

Taking a note from Seth Godin, I’m going to admit, my title is bogus and a small shot at the all too common blog posts declaring “X” dead. The things above aren’t dead, their status quo is dead. People crave seeing that which is unique. They need to hear stories. They want help discovering what’s new. They can’t help share their life through melody. They seek to be part of a community. This hasn’t changed. The means in which those needs are satisfied has.

The following is a short but hopefully positive and helpful list of examples of how "dying" industries (and more importantly, the people who work in them) shouldn't be so worried. (Side note, feel free to listen to MCR: Dead while reading this post)

"Creative is Dead: You can crowdsource all your design needs."

Sites like Haystack and Crowdspring are driving prices down for graphic design work, yes. Will this change, no. Is there a huge demand for talented designers to carry brands and organization's aesthetics from start to finish? A resounding YES. Do you think projects like THIS or THIS were crowdsourced? Don't get me wrong, I have nothing against crowdsourcing creative but it has its place. You didn't get into graphic design so you could spend your days designing logos. You want to be building something of magnitude. And social media isn't killing the need for design, it's only making it stronger

"Journalism is Dead: Who needs reporters when everyone is a reporter?"

OK yes, those 15x22 drab looking sheets we call a newspaper are going away, and the profit model for selling those things is gone. But what industry has been able to sell a single product for hundreds of years without having to move on to a different focus? If Listerine, Kodak, or Ford sold the same product that long they would be a blip in history. The definition of journalism is "the collection and editing of news for presentation through the media." Let' dig deeper into that definition. How do you define "news" and "media?" In my mind, news equals stories, and media equals any entity in the world that can distribute data, words, or art.

Even if the bloated current state of journalism is changing, the people who are passionate story tellers are still going to be in demand. The reason that everyone can get their news through RSS and Twitter right now is because someone is scooping the story first. if that goes away, so does the "easy access" to news. There's going to be a smaller population of incredible journalists supplying us with breaking stories. There's also going to be a need for the rest of journalists to tell the stories that aren't being told. Reporters have become obsessed with getting the latest headlines around murders and balloon boys. There are a lot more interesting stories out there that need the public eye and instead of being first, journalism is shifting to being unique.

Twitter handles are getting book deals. News outlets are selling iPhone applications. People still spend money for quality journalism. The fat is getting cut, but the industry is far from dead. 

"PR is Dead: There's no one left to Pitch."

The biggest misconception about public relations is that if mass media dies (newspapers specifically) so does PR. That couldn't be farther from the truth. PR has always been about getting someone else to tell your story. That second degree of separation of PR Agency > Media > Consumer is now being replaced by direct conversations with the consumer. The PR professional has a great deal of work to do to revitalize the industry, but they are in a prime position to take the role of shepherds of brands in the social space. Start reading the likes of Tac Anderson, Brian Solis, and Daniel Honigman. PR isn't dead, it's growing into a front runner as the kind of agency leading the next phase of communication between brand and consumer. 

Music is Dead: You can’t be a musician; people just pirate your music for free"

As my friend Brian Mazzaferri from I Fight Dragons says, "It's a great time to MAKE A LIVING as a musician." Perhaps the days of the mogul musician and the overpaid record producer are over, but I have no doubt in my mind that MORE people can be a musician today than they could 10 years ago. Let's call it a redistribution of music wealth. Every musician now has a direct line from their mouth to your eardrums. They don't have to fight to get signed by a record or get radio plays. And who cares if people are downloading their music for free? Don't be fooled into thinking you're hurting the actual musicians. The major source of revenue for musicians are LIVE shows and merchandise and you can't download that

U2 and Foo Fighters streamed their concerts for free. Radiohead and NIN gave away their albums. These are bands that are established and have "the most to lose" from their industry being flipped on their head, but they are taking these actions because they know it will build their fans base, and thus the size of their live audience.

"Local is Dead: It’s cheaper to shop at big box stores that have everything in one place."

Have you noticed that the largest stores you shop in do everything they can to feel more local? They create custom subsections of their stores and host events for their neighborhood. They do this because people want it. Sure we're in a recession and people want to find the best price, but all is not lost.

The entire city of Austin Texas is living proof that Local is very much alive. The organic food movement is driving up the number of farmer's markets across the country. And when it comes to fashion, local stores define the best you can get. The digital age continues to push us into being as unique as possible. Local is epitome of unique. 

"Media Buying is Dead: No one clicks on ads anymore."

Banner ads continue to have lower click through rates and new reports show that less than 20% of users are even doing the clicking. But is that from ineffectiveness, or a lack of evolution? Look at some of the latest trends in banner advertising for luxury auto or consumer electronics. There are claims that media buying can't drive sales anymore. It can, but planners need to be swayed by relevance and creativity, not by which vendor takes them out for steak.

Social media is the rising star gaining attention and ad budgets, but it needs support with media buys. There are creative ways to boost a brand's efforts in social media and the planners who discover this sooner are going to be in high demand among media agencies.

"Art is Dead: No one appreciates art, and no one will pay for it."

It may have taken him a decade to achieve the fusion of art and entrprenuership but Hugh McLeod is living proof that art is very much alive. His cartoons led to a book, and a full digital art store, which based on his tweets, is moving lots of product. 

I've given up a top spot on my blog (see widget the right) to showcase Hugh's art so he can gain awareness and sell more work. Art is dead? Far from it.

"Blogging is Dead: Posterous and Twitter have a better ROI than a Blog."

There’s something to be said for owning your own territory. Twitter and Posterous are wonderful tools, but as Morpheus said in the Matrix, "they are still based in a world that is built on rules." A blog is yours and you can do anything you want with it. In social media you can get away with just having a presence on a few key tools, but in reality, you're not going to have the respect of your community. It's just too easy to game the system and without a blog, you've haven't proven you've earned it. Moving away from blogging is a recent trend, but it's being sold in by people who have spent years doing it. They earned their stripes already, but most of us haven't. Blog away.

Be a Phoenix. 

In case you haven't picked up on my tone, despite the skull image and the title, this is a positive post. I'm not one to write about motivational crap on this blog...that's not my thing. But I grew sick of reading posts declaring the death of industries and not lending any kind of advice on how to either redirect or transform all the great talent out there that people could apply to changing business models. You know how to do something(s) very well. Don't be discouraged by the naysayers out there, because even if the most common way your talent was needed is going way, there WILL be a need for it somewhere.

 

Tuesday
03Nov2009

So Proud of my Alma Mater

Purdue University has developed a system that will soon integrate social tools such as Twitter and Facebook into the classroom. Taking a cue from many tech conferences, students will be able to post questions to a public forum visible to the professor and rest of the class. In addition, the system employs a Digg-style system which lets students vote up and down questions that they think is most important.

I'm incredibly proud of my former school for not just using this kind of technology, but for BUILDING it. 

Go Boilers!

Tuesday
03Nov2009

Squarespace iPhone App

This will serve as my first post via the Squarespace iPhone application. I've gotten somewhat used to mobile posting through my use of Posterous however this seems to be a much more tailored experience.

The first version of the app lets you manage previous posts, view previews of your blog, and see analytics for the current week. I additionally am impressed with the fact that you can upload up to 8 pictures from your iphone library post. It did take a bit of time to upload just 1, but I am going to chock that up to a slow network and not the application.

I am growing much more impressed with Squarespace as time goes on and this type of leap helps reaffirm my preference. 

Lastly, the application is free however you must have a paid squarespace account to actually use it. I currently am on the mid range tier which is $20 per month.

Monday
02Nov2009

Why People Use "." in front of their @ replies

Last week podcaster Bob Knorpp (@thebeancast) explained to me why some people use a period on front of the twitter handle they're responding to. Ever since, I've started noticing many people exhibiting this behaviors. As you know, when you @reply to someone, the only people who will see that tweet in their stream are those who are following both you (the tweeter) and the intended receiver (the person who the @reply is directed at). In some cases, that situation works out best because the response is fairly specific and your masses don't need to see the out-of-context response. In other cases, you response may actually be valuable to your entire group of followers. If that is the case, adding a period in front of the reply will then trigger the twitter system to feed the tweet to everyone, not just the recipient.

Here's an example of a standard tweet and response: 

JohnDoe: Is anyone having problems with the latest Wordpress update?

BobSmith: @JohnDoe, yes they just updated their blog with technical issues.

Here's one that is more relevant to a broader group:

JohnDoe: Wow I'm really liking Google Wave. 

BobSmith: .@JohnDoe Most people haven't discovered this yet, but did you know Wave can do X, Y, and Z? (link)

Monday
02Nov2009

My Beancast Debut. Episode 77: It's A Conspiracy

I've mentioned this a few times on this blog already but "The Beancast" is the reason I started listening to podcasts. This particular show, hosted by Bob Knorpp covers the world of marketing and media and I was incredibly lucky to be a guest on yesterday's show. 

Below is a repost from beancast.us that provides links and show notes to episode 77.

Enjoy!

I'm running out of superlatives for my shows. Each one is like a little island of sanity for me these days. So if I go with that metaphor, this island was like the one from Lost — full of intrigue and suspense.

Okay, maybe more like Gilligan's Island. But the whole lost on a desert island thing still applies.

And as usual, we went to places we never intended with some awesome insights. But one thing I swear I've finally learned: Never throw the first question up without directing it to somebody. You'd think after all the times I've done that and have been met by silence, I would realize that it just doesn't work.

And speaking of Twitter...okay, I didn't speak of Twitter. But if I had, I would ask you to add me to your Twitter profile. I'm TheBeanCast. As always, thanks for listening and please add a positive review to iTunes if you like the show.


Guests:

C.C. Chapman, Principal, Campfire (Also read C.C.'s blog, Digital Dads, listen to his podcast Managing the Gray and get all the latest from everywhere else at CC-Chapman.com)

Bill Green, Publisher, Make the Logo Bigger (Also check out AdVerve, Bill's podcast with Angela Natividad.)

Len Kendall, Digital Account Supervisor, Golin Harris (He also blogs at Constructive Grumpiness and is the founder of the3six5 project.)

Åsk Wäppling, CEO, Adland.tv


Topics:

Pissed At Procurement


Multi-Level Crowdsourcing

Royal Post in Peril

Pressless PR

Microsoft "Shocked"

Stories To Watch
  • The End of Cliff Freeman
  • The Twitter/Google/Yahoo!/Bing Search Deal
  • International Domain Names on the Horizon
  • Twitter Lists

Credits
Opening Theme, Joe Sibol (pick up his latest album on iTunes)
Closing Theme, CJACKS
(Find more music from both artists at podsafeaudio.com.)

Bandwidth provided by Recursive Squirrel Interactive.
Email services provided by Email Transmit, a product of Mass Transmit
Special thanks to 93 Octane for their help with our identity work. They make some mighty fine beans!

DOWNLOAD THE SHOW NOW
SUBSCRIBE FOR AUTO DOWNLOADING WITH iTUNES

Saturday
31Oct2009

Industrial Revolution 2.0?

With the failing efforts of the RIAA, the world of journalism, and startups to protect their profit producing products from piracy and commiditization. Will we see a resurgence in our country's growth come from the companies producing tangible goods vs. those investing money into that of digital?

Thursday
29Oct2009

ADVERVE - EPISODE 3 - SOCIALLY INEPT.

Bill Green and Angela Natividad have started a new podcast and graciously invited me to join them on episode 3: "Socially Inept."

On this episode, social media gurus, Thought Leaders™ and whatever else you call them. Instead of the established players, we brought in two relatively unknowns to lend a different perspective. Blogger and strategist Len Kendall from 3six5.com Project joins user experience designer, content strategist and marketing optimization consultant Robert Gorell. Discussion ensues!

Other topics include a brand aid segment with Home Depot, Netflix and Microsoft Windows.

4:48 – intro
38:04 – brand aid
1:05:53 – wrap

Download the show directly here.

Or subscribe via iTunes: Bill Green and Angela Natividad - AdVerve - AdVerve

Next item on the to-do: A newsletter for listeners. Send questions, comments or requests for newsletter inclusion to advervepodcast [at] gmail [dot] com.